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Part Number 0393101-0200. Avoid. In 50 plus years of buying outdoor furniture this is the first one ive had that melts in the sun. The Elba 6 seat dining set is ideal for modern gardens. Kettler Elba High Dining 4 Seat Set £ 899. Kettler approved a warranty claim at the start of September and you guessed it we have heard nothing back. Kettler, a company that doesn't care about the customer. The perfect collection to start creating your outdoor dining experience. The slatted Teak on the side tables and coffee table has a weathered look. The hardwood table top matches the armrests of the Elba Dining Chair. Contact with customer service via e mail has been answered promptly - one of the stool cushion covers was missing an elasticated loop but this was replaced quickly under warranty. Rating: * Your opinion about this product: * Please note: this review is about the product and not about the garden centre, delivery, etc. Kettler Elba Low Lounge Side Chair. shops. They would then order the part and charge another (£120 to fit the part). They phoned me this morning to say that they just fix the fault based upon Kettlers instruction. This is a signature example of how to show a customer that you couldn't care less about them once you have their money. The perfect garden dining set for contemporary outdoor spaces, the Elba Dining Table is luxurious and stylish. Based in Redditch, Worcestershire and operating for over 30 years, KETTLER is known for its durable designs using quality materials and craftsmanship. I have had two sets of Kettler mesh chairs over the past 8 years. I had to speak to someone due to our post code and delivery issues to the Isle of Wight although most other suppliers deliver with no issues. 00 Wishlist More information Kettler Acacia 4ft (120cm) Bench PU Coated Sage £ 224 . Bought our Palma corner unit two years ago from John Lewis absolutely delighted so comfortable , just want some more hot weather !! Called Kettler aftersales....wow, absolutely shocking. All Elba products come complete with a 3 year warranty and all prices shown are inclusive of VAT and delivery to UK. This is available to purchase form the Kettler website. Write a review about the product “Kettler Elba High Dining 4 Seat Set” and be in with a chance to win a flowerland Gift Voucher for £25 ! Product Information. Kettler. The Kettler Elba Dining Set oozes style and comfort. Includes: Kettler Elba Low Lounge Side Chair with Seat & Back Cushions Dimensions:Width:73.5cmDepth:80cmHeight:71.5cm Material:Aluminium Note: An additional £30 shipping charge is applied when ordering this item if the total order value is less than £500. A perfect addition to your garden or patio, the elba Relaxer is beautifully made with a sturdy, yet lightweight aluminium frame, which ensures it is easy to move around. Having read the reviews of their customer service I'm debating whether I should waste my time trying to get them replaced. Kettler are telling me off for using a wine glass as a magnifying glass, not something i normally do but the assume i do! Both designs feature durable stainless steel with a taupe coloured lampshade to compliment Kettler… Where delivery needs to be arranged, you will be contacted to arrange a date and time that's convenient for you. Residential … We might have our new top by next summer?? The aluminium frame is weatherproof, rustproof and lightweight and includes a textile sling under the seat cushions which offers added comfort. This range comprises of stunning dining and lounging products that are sure to look sensational in your garden or outdoor area. Very pleased with our Palma corner set, purchased from John Lewis. Generous use of table mats is important as per the owners instructions. Includes: 1x Table & 6x Chairs. Th After a couple of weeks use the slats developed a bubbling effect on them, we had no idea what caused them, contacted John Lewis who kindly arranged to have the slats replaced, recently the same problem has occurred and we realised it was caused by a glass when the weather was hot and sunny. 10 Wishlist More information Plush Electric Heater Table Top £ 149 . Sitting six comfortably, the two benches have aluminium legs that are weatherproof and rust-proof. View as: Grid List. I have written and tried to contact by phone but no response. Elba is a contemporary outdoor dining furniture range from Kettler featuring grey-painted aluminium frames and natural oiled teak wood tops. I would have expected an outdoor table to fair a bit better when used outdoors !.This has not deterred us from buying Kettler products as we purchased a couple of chairs last year and are very happy with them. The Kettler Elba range of garden furniture is a stylish blend of modern aluminium and rustic Teak. Thus far it is wearing well. Product Information. Aluminium is rustproof and weatherproof and can be left outdoors all year round. Add to Wishlist. © 2021 Trustpilot A/S. I ordered a new part at a cost of £8.00. £1,694.00. We recommend to maintain and lengthen the life of this product you follow the below regime: On wood areas: 1. Shocking quality, awful after sales and their guarantee is worthless. Features Kettler Elba … Never will buy from them again. We'll be able to tell you where the range you'd like to view is on display. Your comments help us improve our website. Pre-Order Now. The outdoor lounger is made from aluminium with a charcoal finish. The Kettler Elba range of garden furniture is a stylish blend of modern aluminium and rustic Teak. KETTLER ranges cater to all tastes and outdoor spaces, from the traditional to the cosmopolitan. Add to Compare. Want to see it first? Sort By. They look terrible.Appalling quality. Rating: * Your opinion about this product: * Please note: this review is about the product and not about the garden centre, delivery, etc. Matching the minimalist design of the Elba range of garden furniture, it's at home in both the garden and conservatory. We are sorry to learn of your dissatisfaction with our service Mr Wright, and that you have had an issue with your set. The paint finish on the concrete table started flaking off in less than 12 months. Product code: 0393131-0200. Table: W100 × D100 × H103cm £319 RRP. Excellent service and array of products even for the older kit we have bought. £ 499.00. 4 x Kettler Elba Dining Chair. Appalling aftersales service -they say dont manufacturer the part anymore despite still selling the parasol online and supplying to retailers.Kettler not interested and offered no replacement parasol - appalling service My son is going to try 3D print the part broken as the parasol is useless and cant be used safely without.Will never buy a Kettler product again ! Would highly recommend. There is clearly a manufacturing problem at this company with a failure rate of 50% over 4 years due to rust. The teak wood table top includes an instant grey coating for a weathered look. MSRP: $3,460.00. Good in nearly every respect but do not think it won’t rust, it does.We put ours away every winter but 2 out of 4 chairs were replaced under warranty ( no hassle ) because of rust and they are all rusting now plus the table.What’s more you can’t get original paint other than for touch ups. We bought new garden furniture from Kettler (c£800) in the summer and within one month the rope binding started to fray. Sponge clean only. Comfortably seating four people on soft, deeply padded cushions, this set would light up a corner of your garden. A new addition to the popular Elba Collection, the Single Footstool is the perfect accessory for your garden, patio, or conservatory. RRP: £519. Color: Charcoal Gray/Teak. the slats also do get grease like marks on the top. Item No. Bought a wind up 3m parasol that broke 2 weeks out of 12 month guarantee - small cheap shoddy part broke (button) which means cant be safely used. The Elba range is a fusion of metal and teak, grey cushions match the anthracite frame while the teak gives a nice contrast. Reviews. Kettler says its scorch marks when clearly its holes in the table top! I have tried to contact Kettler on 3 occasions, and nobody replies, I would advise that people look very carefully before they buy Kettler furniture. Get inspiration, new arrivals and the latest offers to your inbox, View full range from KETTLER Elba Outdoor Furniture, Download our 2019/20 Modern Slavery statement. They were expecting stock at the end of August, still nothing, September came and went with still no sign, maybe October will be the same. Beware 0845 numbers if contacting Kettler, Kettler, a company that doesn't care about the customer, Shocking quality and non-existent after sales. We keep it covered when not in use and it is dry stored during the winter. Over £400 spent and they chose to use cheap metal that literally rusts after a few showers. One word of caution - the table top has a plastic wood effect finish and one has to be careful as the suns rays can be magnified as they pass through wine glasses causing the plastic to melt! Reading the other replies I am concerned it will ever get resolved. Write a review about the product “Kettler Elba Dining Table 220x100cm Teak Top” and be in with a chance to win a flowerland Gift Voucher for £25 ! ref: KET-DSL-ELB-8. Always high quality too. You can also return a Click & Collect order to where you collected it. The Kettler Elba range will comprise of dining tables with bench or chair options, high dining set with bar stools, corner lounge set and loungers. What a shame such a good brand has such awful customer care. Popular Trending Products. Write a Review ×. Relax on the Elba Lounger, adjustable seating for the garden and patio. If you do plan on doing this we recommend giving us a call on 03452 661805 as not all our ranges are on display in our shops. The Elba collection includes a modern style with a minimal, straight design. Sitting six comfortably, the two benches have aluminium legs that are weatherproof and rust-proof. This product has no reviews yet, be the first to write a review. Matching the minimalist design of the Elba range of garden furniture, it's at home in both the garden and conservatory. The joining piece broke after one summer. KETTLER Elba Garden Relaxer Reclining Chair & Footstool, FSC-Certified (Teak Wood), Grey/Natural £519.00 This product has received, on average, 3.0 star reviews Kettler Elba. Found out you can not buy replacement parts and for a £500 parasol it's a joke. Initially however they would fit the new Motor Controller Unit to see if that fixed the problem (I'm not an expert but what if another faulty component had caused the MCU to break...I guess I would have to use the treadmill safe in the knowledge that it could blow up at any moment and then I would need to go through the process again). We bought a Palma set in May 2020 and have been very pleased with it. I spent £1000 on a Kettler treadmill. Interest Free Credit is available at checkout when you spend £750 or more on selected Home products. Great service and great products! Judging by the other Trustpilot reviews, they don't have any satisfied customers. Offering a wide range of garden and conservatory furniture, its versatile dining and lounging sets are an inspired mix of hand-woven wicker, metal frames, all-weather fabric and FSC-certified wood. Position Name Price. A perfect addition to your garden or patio, the Elba Relaxer is beautifully made with a sturdy, yet lightweight aluminium frame, which ensures it is easy to move around. Description: ELBA DINING SET. All rights reserved. Kettler Palma Casual Dining Corner Set (Rh) with Glass Top Table W/W. I have a swing bench, and a small table/seat both are rusting very badly, considering they are Kettler and about 4 years old, I expected better. Kettler Elba Dining Chair. Cushions available in Cast Silver or Spectrum Indigo. First class! Description New for 2021 Kettler have introduced the large Elba corner to provide you with more spac… Customers Also Viewed. More Info. Write a review about the product “Kettler Elba Bench 200x40cm Teak Top” and be in with a chance to win a flowerland Gift Voucher for £25 ! Commenced warranty claim in April and despite Kettler accepting my claim and offering to change the items in May I can’t get them to respond let alone supply the replacement goods some 4 months later. We have had the Palma table and corner settee for a couple of years, can't fault the settee but having problems with the table slats. This is an outdoor table that you cant use in any sunlight. £1,769.00. The Kettler Elba Low Corner Lounge Set is a beautiful fusion of aluminium and wood for a modern take on garden furniture. Absolutely rip off and terrible quality made from cheap materials. You may want to see and get a feel for the furniture in one of our shops before ordering. 5057229123138 0193343-5510C Kettler Palma. £1,599.00 Kettler. Boasting the same durable quality, which is expected from the Elba range, the coffee table is made with hard-wearing aluminium, which is painted in a stylish anthracite colour. Restrictions due to Covid means it has had plenty of use! We had an initial estimate on the costs which was fine but then nothing since. When I asked if they could diagnose the fault, they said they might be able to. Should have looked at Trustpilot before using this company as their reviews are not great. This fantastic collection consists of loungers, benches, corner sets and dining options. I’m amazed that John Lewis sell their products.Spent £5k on garden furniture. Spent £140 on a parasol that is useless now ! The Elba picnic dining set from KETTLER features robust aluminium frames and beautiful teak wood. Cost of call £15.00 as charged while waiting for someone to answer, I spent £1000 on a Kettler treadmill. The aluminium frame is weatherproof, rustproof and lightweight and the slatted Teak on the arms and table top has a weathered look. Large items (delivered by two people, such as appliances and furniture) can be returned using Put your feet up after a busy day on the versatile Elba Single Footstool, which can also be used to sit on when you get extra guests. Cozy cushions float on a resilient platform of powder coated aluminum with conveniently integrated teak tables at each end. Kettler Elba Relaxer with Footstool. Their finish contrasts beautifully with the rustic, weathered-effect teak wood. Combining crisp teak accents with an elegantly minimal structure, Kettler’s Elba collection will grace your space with panache. The tabletop is made with FSC® approved Teak wood with an instant grey coating to give it a weathered look. Decided that, in case the shipping had damaged the part, I would book a Kettler engineer (Another £120). Kettler Elba Low Corner Lounge Set with Teak Top Coffee Table. More Info. The double footstool can be easily moved around despite its expansive size. Item No: 393101-0200K1. 0% APR Representative. Easy to put together, a great size for our needs and looks perfect on the patio. The Elba picnic dining set from KETTLER features robust aluminium frames and beautiful teak wood. Thank you for your recent review Mr Reeves. Entertain friends or loved ones in the ultimate in comfort and sophistication with the Kettler Elba Low Corner 4 Seater Lounge Set in Anthracite / Teak. Sadly, further to a loud bang and flash, the treadmill stopped working. Rating: * Your opinion about this product: * Please note: this review is about the product and not about the garden centre, delivery, etc. Bought two steamer chairs in late August.Left on my sheltered patio and just went to put them away for the Winter to discover splitting wood but worse all of the metal screws and fixings are rusting.Really? Sadly, further to a loud bang and flash, the treadmill stopped working. It comes complete with back and seat cushions included. spending £2000 on the kettler palma sofa set and table we were upset to find the wood effect table top had been damaged by a clumsy window installer. our We recommend the use of the Kettler fabric care kit to clean and protect your cushions. Lesson learnt. Can we first please say that The Midlands Garden Furniture phone lines are open every day (only exception is Christmas Day) from 8am to 8pm please contact us if you are in any way unsure how to order on line or have seen a cheaper price, we are a genuine family business and will be able to help. There is unfortunately little or no interest shown by the company in the problem. This garden lounge set incorporates the best blend of materials to create a relaxing space in which to enjoy drinks and a chill out with friends and family. Made with a sturdy, yet lightweight aluminium frame, which is rustproof and weatherproof. Home Collection service. The frame is completely weatherproof and rustproof, so the relaxer can be left outdoors throughout the year (excluding cushions). The Elba Double footstool beautifully compliments the Elba range of garden furniture sets, adding style to your outdoor living space. Kettler have designed two stunning heaters for their 2020 range: the Plush Electric Table Top Heater (£149.99, up to 1500W) and the Plush Floor Standing Garden Heater (£329.99, up to 2100W). The first set were replaced under warranty due to excessive rust and the problem has now reoccurred on the replacements. We contacted Kettler in August to order a full set of replacement slats to be paid for by the window fitter.Well we are still waiting for them to materialise. Return small or medium items by post or to John Lewis & Partners and Waitrose & Partners Elba 4-Seater High Dining Garden Table & Stools Set An informal table with a set of 4 matching stools. The Kettler Elba Range exhibits a beautiful combination of aluminium and wood to keep a wonderful balance of traditional and contemporary styles. Kettler cushions are not suitable for dry cleaning and are not machine washable. Called Kettler aftersales....wow, absolutely shocking. Made with a lightweight, yet hard-wearing aluminium the side chair can stay in your garden throughout the year, without deteriorating in quality. The Kettler Elba rage of products consists of large dining sets made for the whole family, contemporary bar sets that you would come accustomed to in high class restaurants and bars and sofa sets to lounge in and enjoy the sunshine. Blur the lines between indoor and outdoor furniture for all year round use. Download PDF for stocked items and dimensions Kettler Palma Low Lounge Rattan. Bought a new parasol for £500 a gust of wind blew and broken 2 ribs. Purchased a 3.5 metre parasol with led light and bluetooth speaker.Only used a couple of times last summer and went to recharge unit over Easter and would not charge.Contacted Kettler and replacement unit delivered within a week.Brilliant after sales service. 00 Wishlist More information Perhaps they don’t want to admit you will need it! The ever stylish Kettler Elba range is split up in to two categories Kettler Elba Dining and Kettler Elba Corner Lounges. Told to buy a new Motor Controller Unit (£100)...which was sent to me in a Jiffy bag...always the best way to send fragile electronic components! We bought a Kettler Palmer sofa this year 2020. UK delivery by our supplier within 3 weeks.

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