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Staples.com Keeps Warranties Secret and That Could be Costly to You May 7, 2017 May 7, 2017 by Edgar (aka MrConsumer) Two years ago, Consumer World conducted a spot-check of 20 major Internet retailers to see if they were properly disclosing the manufacturer’s warranty on their websites for the products they sell. All school supplies sold through Staples School Tools come with a 1 school-year guarantee. Staples employee based in Bc, Canada. That is covered by warranty. One-year limited warranty. Can I make a donation to my school along with my purchase? Staples Canada Inc. (also known in Quebec as Bureau en Gros; formerly known as The Business Depot and later Staples Business Depot) is a Canadian office supply retail chain. If you're talking about Staples Canada, then yes. The money ypu paid for that old laptop will go towards the new one less the cost of the replacement deductible. If it's a common problem with that model, try reaching out to the manufacturer? Get Quick, Convenient answers to your questions. Press J to jump to the feed. This Website is intended only for use by Canadian residents. Help for teachers who have used Staples School Tools in the past FAQs - Additional help for teachers You can call Staples Canada at (866) 782-7537 toll free number, write an email, fill out a contact form on their website www.staples.ca, or write a letter to Staples Canada ULC, 6 Staples Avenue, Richmond Hill, Ontario, L4B 4W3, Canada. Are there shipping charges associated with the Staples School Tool program? Extended Warranty Services Protect your valuable Tech equipment from unexpected accidents, spills or hardware defects with a worry-free Staples Extended Service Plan. PS I am located in BC, Canada if anyone knows a store that could help out or an employee with guidance that would be great. If you don’t want to go through all of this BLOG, the meat of the information provided is simple and straight forward: One of my many computers purchased at Staples died on February 8, 2008. Anda Seat warranty team will identify the issue. Please include the product name, manufacturer and model number or Staples® item number. All school supplies sold through Staples School Tools come with a 1 school-year guarantee. 1-Year Easycare Repair Plan for Laptops/Desktops - 2608737 | staples.ca. Extended Warranty Services Staples Extended Service plans offer protection and coverage above and beyond the manufacturer's warranty. of China Malaysia … Take note the page says "The warranty is … Thanks! Standard stapler gets every stapling job done quickly and easily; 5,000 Swingline Standard staples and staple remover included; Up to 15 sheet stapling capacity; Stapler opens fully for instant tacking ability and features a reversible anvil to create temporary pin staples; Limited 1 year warranty So i wanted to buy the hyken chair. But you've already answered your own question, it's up to the store if it's a refund or replacement. If you have any problems at all, contact us at your local Staples store and we’ll fix it. Deficient products will be replaced if sent to: Stanley Black & Decker, 100 Passmore Lane, Jackson, TN 38305, Attn: Quality Assurance. It has a 3 year on-site warranty and it has now been 34 days and it is still not repaired.… Staples switched warranty carriers about a year ago, from Assurant to SquareTrade. Staples Canada Hyken Chair warranty? How do I submit reviews for products I've purchased on Staples.ca? What delivery options does Staples School Tools offer? Need to file or track an Asurion insurance or warranty claim? If anyone has gone through this process please let me know how it went. It says it in the page but the staples manager told me to get a 1 year warranty from them because I don't have a warranty. Anyone is welcome to post here including former employees and customers. /r/staples is a place for Staples employees to discuss everything to do with Staples, whether it be questions about operations, discussions about sales techniques, or even just venting about your managers or fellow employees. Never gave this much thought after the purchase since the laptop was fine and didn't have problems. Send an email to warranty@andaseat.com with image of issue attached and the order invoice or receipt. Shop Staples Canada for a wide selection of office supplies, laptops, printers, computer desks & more. Managing contracts and warranties for your business; Submitting and managing support cases; Create business account Visit your local Staples® Canada in Oshawa, ON to shop for office supplies, printer ink, toner, computers, passport & visa photos, printers & office furniture. I've been dealing with a few of those education plan warranty as of late, mostly on chromebooks, but same kinda deal. Staples Canada ULC, All Rights Reserved. Argentina Australia Austria Bangladesh Belarus Belgium Bolivia Brazil Bulgaria Canada Chile Colombia Costa Rica Croatia Cyprus Czech Republic Denmark Dominican Republic Ecuador Egypt El Salvador Estonia Finland France Germany Greece Guatemala Honduras Hong Kong S.A.R. Find warranty+registration at Staples and shop by desired features and customer ratings. Around a year and a half ago I had purchased my laptop in-store with Staples Canada. It doesn't matter what we tell you. Also upon further research, the amount of my refund might be decreased from the original price due to "technological advances." Find the warranty or protection plan that is right for you. See our Delivery Policy for full details. Now, if you buy something like LoJack, etc, a service designed for theft, that's different. Why should I buy Staples® brand products instead of other brand-name products? Staples US outsource their warranties to Square Trade which I … Press question mark to learn the rest of the keyboard shortcuts. Your destination for educational, warehouse and office supplies. Other non-school related items purchased are subject to Staples regular return policy. Free next day delivery on all orders. Should any item fail prematurely or be unsatisfactory, we will replace that item throughout the entire school year. The warranty isn't through a third party company? How do parents benefit from this program. Now the laptop fans randomly turn on at full power and shuts itself off from time to time. To obtain a manufacturer's telephone number for warranty information, please contact us by email. However, under neither has intentional damage (how would they ever actually know though) nor theft is covered. Staples 2 Year Computer/Tablet Accident Protection & Tech Help Plan $100-$299.99 Satisfaction is guaranteed for schools and parents alike. Is there a warranty on supplies I buy through Staples School Tools? 2. Is School Tools available in areas where there is no Staples store? In the event of a defect in the design, assembly, materials or workmanship of this product, Staples will replace any such defective part. Satisfaction is guaranteed for schools and parents alike. Our repair and replacement protection options are well worth adding to your investment to avoid unexpected costly expenses. If Staples cannot provide the warranty company with the correct sku, I will contact corporate for further assistance. You'll get the value of the chair + tax back if you claim within a year. How can I obtain manufacturer's product warranty information? Please visit the SquareTrade Web site for information on service plans you can purchase through Staples. Help for teachers who have used Staples School Tools in the past. Have questions about our coverage or company? Nah Canadian warranties are all in house. So you have to call and talk to stores, not ask reddit. I was also talked into the 2 Year SECP Education Warranty … Contact Staples Canada customer service. Make sure you backup your files in case the laptop gets wiped or they give you a settlement. What is the difference? Includes one-time virus removal from the date of purchase for the life of the plan. To clarify I build desktops for gaming and I have checked CPU temps and nothing is hot enough for the fans to turn on and the system dies at random times at normal loads. What are the main reasons why schools and teachers take part in the School Tools program? Should any item fail prematurely or be unsatisfactory, we will replace that item throughout the entire school year. When I asked an agent in the live chat they told me the 1-yr plan takes effect after 7 years. To learn about our warranty service options and/or claims process, please contact us at 1-888-723-3444. Hi, Around a year and a half ago I had purchased my laptop in-store with Staples Canada. I was also talked into the 2 Year SECP Education Warranty for students. Staples offers a variety of warranty and protection plans for your products. It is owned by Sycamore Partners, The corporation is headquartered in Richmond Hill, Ontario.Staples is the largest office supply chain in Canada. I am looking to check with other stores but I was wondering if anyone else had a better experience getting a refund. Do you sell other products not listed on Staples… © 2021. Is there a warranty on supplies I buy through Staples School Tools? Staples® Warranty Staples the Office Superstore, LLC (“Staples”) warrants to the original purchaser that this Staples® Brand Chair shall be free of defects in design, assembly, material, or workmanship. How environmentally friendly are the products Staples sells? The education plan since its in the easycare, I believe you can get a refund issued to a merchandise to purchase a new laptop. 100% of Parts and Labour are covered for repairs. It was clearly stated by the employee who told me that my laptop would be replaced or choice of store credit within two years of the warranty being valid with any problem that I had with the laptop. Please include the product name, manufacturer and model number or Staples' item number. 1-Year Easycare Replacement Plan for Electronics - 2608730 | staples.ca. Once it is confirmed as defected unit, Anda Seat will send RMA parts to yo That's standard of any warranty you buy. To obtain a manufacturer's telephone number for warranty information, please email us. Easycare Repair Plans begin after the manufacturer's warranty expires. For information on service plans you’ve purchased through Staples, please visit https://techservices.staples.ca/ Was this article helpful? Are Staples products available outside Canada? I have called the original store about this problem and they stated that this isn't something covered by the warranty. 3. Anda Seat Lifetime Warranty Last Updated: 15th March 2019 Warranty Details Steps: 1. Receive a one-time replacement product for the value of the original product for failure due to normal usage. For a free copy of the standard limited warranty end-users should see a reseller where Acer products are sold or write to Acer America Corporation, Canadian Operations, 5540 McAdam Road, Mississauga, ON L4Z 1P1. But it states that I can get a 1-yr replacement plan warranty for 19.99 but that the chair also comes with 7 year limited warranty. STANLEY Tools warrants tape measures against deficiencies in material and workmanship for the useful life of the tool. Easycare Replacement Plans begin after the manufacturer's warranty expires. Take it into the store with your receipt and the charger and they'll send it to the warranty depot to get fixed. Can Staples help? To obtain a manufacturer's telephone number for warranty information please contact us one of the following ways: Call 1 … Find top rated office supplies & save big with Staples Canada. Hello I just bought a refurbished laptop from staples and i'm wondering, do I have a one year warranty. I hoped for a refund but then found out that ultimately this is up to the store whether a refund or replacement is offered, and also discovered that the fan is a normal occurrence with these models and do not want to experience the fans going full blast in the middle of the night again when the computer is idling. Visit your local Staples® Canada at 111 Trinity Drive in Moncton, NB to shop for office supplies, printer ink, toner, computers, passport & visa photos, printers & office furniture. of China Hungary India Indonesia Ireland Israel Italy Japan Latvia Lithuania Luxembourg Macao S.A.R. 10/02/2012 - I went to Staples and spoke to Manager, Brian Rosser who was very helpful; he apologized for the error that they made with the warranty sku# and …

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